Our application’s web-to-print database marketing is depended on by the automotive industry throughout Canada. Our success rests completely on the decision to make Prime Data our printing partner. When looking for an innovative approach to direct mail that pushes the limits on rapid fulfillment and advanced variable printing, Prime Data is one of Canada’s only providers that will get you there.
Working with Steve and his crew at Prime Data is not only seamless, it’s smart! Webcom had a project with Canada Post recently – and after speaking to Steve about alternate options on the production and mailing of Canada Post’s publication, he presented a plan that cut a $7,000 project down to a $2,500 project, and at the same time saved me 4 days of production. It’s the thinking outside the box that makes Prime Data a real pleasure to work with.
Prime Data has been absolutely incredible working with us as a non-profit. Recently, we worked with them to integrate Aftership with Shopify for an improved customer experience. They created a customized automation to help save us time and ensure a quicker turn-around. They’ve have been extremely supportive and ensure that any one-off requests are always fulfilled. Thanks so much for help to ensure our Mo Community gets a remarkable experience!
Prime Data is one of those companies that you continue finding more and more ways to use. Their quality and service is outstanding, which keeps us partnering together year after year. Their ability to adapt with technology has saved us a tremendous amount of time, and reduced production time significantly, which is a huge advantage in the printing world. I would highly recommend using Prime Data for your printing needs. Our partnership with them has brought success to ourselves and our clients.
When Prime Data told us they could provide the full-colour, full-variable product we were looking for, and even take steps and time out of our production schedule, we immediately saw the potential to make our fundraising campaigns more effective. We had to try it and see. As it turned out, the élan printer was only one part of what made this campaign so easy for us. We were thrilled with the results. Prime Data made this an easy and successful campaign. The convenience and quality of the printer made a big difference. But so did the quality of the customer service. Prime Data’s level of coordination relieved any worry we had about meeting our tight timelines. We had an excellent variable campaign, quickly, by a team we can have absolute confidence in.
I’ve been pleased with everything about the service at Prime Data. My 40-page variable print booklet is automated to print many different languages, including Arabic, Chinese and Russian. With Prime Data’s help we now just drop the files into an ftp site and the project prints and mails. Even the electronic versions upload to our portal. The language challenges and the international distribution intricacies have been handled deftly. I appreciate the problem-solving team that is at my disposal.
I’m always pleased with your team’s responsiveness, friendliness, the high-security measures taken with our data, the quality of work, and great prices.
I contacted a number of direct mailing companies; none of them had as great of customer service as yours.
I know I can always count on Prime Data for our mailings to go out smoothly which is why it is always a pleasure to work with you.
Working with Prime Data has been a great experience. The staff are friendly, professional and work really well with us as a team. I feel that Prime Data treats us as their number one customer even though they have many others. We feel that we are always the most important client. It has been a pleasure working with them.
I am very impressed with Prime Data’s approach to client service. Steve Falk and his team make sure every last detail is taken care of. We are very satisfied with the Prime Data’s overall performance and would recommend them to others.
Over the past 3 years, we have experienced exceptional customer service from all staff at Prime Data. They have always responded to phone calls and emails immediately and have been so easy to work with, making my job easy as well!
Could I say that I have found my “maiden voyage” working with Prime Data and you (our Project Manager) in particular has been fantastic… in all honesty I wish that all my dealings with suppliers were as professional as my experience on this job has been… fantastic communication from start to finish… and I would just like you to know that its very much appreciated.
I truly respected your “just get it done” approach to handling the Lexis Nexis business. In a sea of vendors that needed continuous follow-up and mgmt, it was refreshing to be confident when you and your group are involved. Thanks Steve.
Prime Data is thorough, solution-oriented and customer-focused. They are extremely patient with all my detailed questions and it is a pleasure to work with them.
While on the hunt for a new print house to be my main business supplier I put together a list of all 200 Canada Post approved print houses throughout Canada and started reaching out to them all. I can say with confidence, from everyone I spoke with, Steve and his team and at Prime Data were the best. They went above and beyond to make sure I was happy with every aspect of the project before moving forward, offered competitive pricing, and innovative solutions. I highly recommend them for anyone who’s looking for the best print house and team to work with.